Terms of service
Terms of Service
Last Updated: July 28, 2026
These Terms of Service ("Terms") govern your access to and use of the Cosnov website, online store, products, and services. By visiting our website, browsing our products, creating an account, or placing an order, you agree to be bound by these Terms.
Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use our services.
General Terms
Cosnov operates this online store to provide customers with handbags, tote bags, and related fashion products. We reserve the right to update, modify, or discontinue any part of our website, products, services, or policies at any time without prior notice.
Your continued use of our website after any changes are posted means that you accept the updated Terms of Service.
Use of Our Website
By using our website, you agree that the information you provide during account creation, checkout, or communication with us is accurate, complete, and current.
You agree not to use our website for any unlawful purpose or in any way that may damage, disable, interfere with, or negatively affect our website, services, or other customers' experience.
We reserve the right to restrict or terminate access to our services if we believe that a user has violated these Terms or engaged in fraudulent, abusive, or unauthorized activity.
Products and Product Information
Cosnov makes every effort to ensure that product descriptions, images, colors, pricing, and other information displayed on our website are accurate and up to date.
However, we cannot guarantee that your device will display colors exactly as they appear in real life, as screen settings and display technologies may vary.
We reserve the right to correct any errors, inaccuracies, or omissions and to update product information, pricing, availability, or other website content at any time without prior notice.
Orders and Purchases
When you place an order through Cosnov, you agree to provide accurate purchase and shipping information.
After placing an order, you will receive an order confirmation. This confirmation does not necessarily mean that your order has been accepted. Cosnov reserves the right to refuse, cancel, or limit any order due to reasons including suspected fraud, payment issues, inventory limitations, pricing errors, or violations of these Terms.
If an order is cancelled after payment has been received, any applicable refund will be issued according to our Refund Policy.
Payments
All payments made through our website are processed securely through third-party payment providers.
Cosnov does not store your complete payment card information. By completing a purchase, you authorize us and our payment providers to process your transaction according to the payment information provided at checkout.
Shipping and Delivery
Cosnov processes orders after payment confirmation. Orders are generally prepared within 1–2 business days.
Estimated delivery within the United States is approximately 10–12 business days after processing. Delivery times may vary due to circumstances outside our control, including carrier delays, weather conditions, holidays, incorrect shipping information, or other unexpected events.
For complete information regarding shipping, please review our Shipping Policy.
Returns and Refunds
Returns and refunds are handled according to our Refund Policy.
Customers may request eligible returns within 20 days of receiving their order, subject to the conditions and procedures described in our Refund Policy.
By purchasing from Cosnov, you agree to review and follow the requirements outlined in our return and refund procedures.
Intellectual Property Rights
All content available on the Cosnov website, including but not limited to product images, graphics, logos, designs, text, trademarks, and website materials, is owned by or licensed to Cosnov and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, or use any part of our website content without prior written permission from Cosnov.
Third-Party Services
Our website may include integrations, links, or services provided by third parties, including payment providers, analytics services, advertising platforms, and other external providers.
These third-party services operate according to their own terms and privacy policies. Cosnov is not responsible for the content, practices, or policies of third-party websites or services.
Disclaimer of Warranties
Cosnov provides its website, products, and services on an "as available" basis.
While we work to maintain accurate information and reliable services, we do not guarantee that our website will always be uninterrupted, error-free, or completely secure.
To the maximum extent permitted by law, Cosnov disclaims warranties not expressly stated in these Terms.
Customer Support
For any questions, our support team is ready to assist:
Address: 711 Louisiana St Ste 2150 , Pennzoil Place, South Tower , Houston TX 77002 , United States
Phone: +1 7138601625
Email: support@cosnov.shop
CONTACT INFORMATION