Privacy policy

Privacy Policy

Last Updated: July 28, 2026

Cosnov operates this website and online store, including all related content, features, products, services, and tools, to provide customers with a convenient shopping experience for handbags and tote bags. Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and process customer orders.

This Privacy Policy explains how Cosnov collects, uses, processes, and protects your personal information when you visit our website, use our services, place an order, communicate with us, or otherwise interact with our store.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Personal Information We Collect

When we use the term "personal information," we refer to information that identifies you or can reasonably be associated with you. The type of personal information we collect depends on how you interact with our website and services.

When you place an order or make a purchase through our store, we may collect information such as your name, email address, phone number, billing address, shipping address, payment details, order information, and transaction history.

When you create an account or interact with our website, we may collect account-related information, including login details, preferences, and saved information associated with your account.

We may also automatically collect certain information about your device and browsing activity, including your IP address, browser type, device information, operating system, pages visited, and interactions with our website through cookies and similar technologies.

When you contact us for customer support or communicate with us through email or other channels, we may collect the information you provide during those communications.

Sources of Personal Information

We collect personal information directly from you when you create an account, place an order, subscribe to communications, contact us, or provide information through our website.

We may also collect information automatically through your use of our website, including through cookies, analytics tools, and similar technologies.

In addition, we may receive information from trusted service providers, including Shopify, payment processors, shipping providers, fraud prevention services, and other third parties that assist us in operating our business.

How We Use Your Personal Information

Cosnov uses your personal information to provide, operate, and improve our services. This includes processing and fulfilling orders, managing payments, arranging shipping, providing customer support, maintaining your account, responding to inquiries, and improving your overall shopping experience.

We may use your information to personalize your experience, recommend products that may be relevant to you, understand customer preferences, and improve our website, products, and services.

We may also use your information for security purposes, including detecting fraudulent activity, preventing unauthorized transactions, protecting our customers, and maintaining the safety and reliability of our services.

Where permitted by law, we may use your information to send marketing communications, promotional updates, and information about products, offers, or services that may interest you. You may unsubscribe from marketing communications at any time.

How We Share Personal Information

We may share your personal information with trusted third parties when necessary to operate our business and provide our services.

This may include Shopify, payment processing providers, shipping and fulfillment partners, analytics providers, customer service providers, and marketing partners who assist us with website operations, order processing, advertising, and customer communication.

We may also disclose information when required by law, legal processes, government requests, or when necessary to protect our rights, customers, website security, or business operations.

Cosnov does not sell customers' personal information to third parties.

Relationship With Shopify

Our online store is hosted by Shopify. Shopify processes personal information required to provide ecommerce services, including website hosting, payment processing, order management, security, and platform improvements.

Information submitted through our store may be processed by Shopify and its service providers in accordance with applicable privacy laws and Shopify's own privacy practices.

For more information about how Shopify handles personal information, customers may review Shopify's Privacy Policy.

Cookies and Similar Technologies

Cosnov uses cookies and similar technologies to improve website functionality, remember customer preferences, maintain shopping cart information, analyze website performance, and provide a more personalized shopping experience.

You may choose to disable cookies through your browser settings; however, certain features of our website may not function properly if cookies are disabled.

Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently from Cosnov and may have their own privacy policies and practices.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage customers to review the privacy policies of any external websites they visit.

Children's Privacy

Cosnov's services are not intended for children under the applicable age of consent in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete such information.

Security and Retention of Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security of your information.

We retain personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or a copy of the personal information we hold about you.

You may also have the right to withdraw consent, object to certain processing activities, or opt out of marketing communications where applicable.

To exercise your privacy rights, please contact us using the contact information provided below.